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What countries do you ship to?
We currently ship to the following countries:
Canada, Australia, United Kingdom, United States, Spain, France, Norway, Italy, New and Zealand.
How long does shipping take?
Our shipping time typically ranges from 10 to 15 days. However, delivery times may vary depending on your location, and some areas may take a little longer due to distance or local shipping conditions.
Can I cancel my order?
Orders can only be canceled within 24 hours of purchase. After that, the order will be processed and shipped as usual. Please contact us immediately if you wish to cancel your order.
How can I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your package in the tracking section. If you haven’t received your tracking number, please contact us.
Do you accept returns or exchanges?
We do accept returns or exchanges under certain conditions. Please contact us within 30 days of receiving your order for assistance with returns or exchanges.
What should I do if my order doesn’t arrive on time?
If your order hasn’t arrived within the expected time frame, please contact us. Our customer service team will assist you with tracking your order and resolving any issues.
What should I do if my order doesn’t arrive on time?
If your order hasn’t arrived within the expected time frame, please contact us. Our customer service team will assist you with tracking your order and resolving any issues.